Privacy policy
At She Niva, respecting your privacy is part of how we serve our customers. This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order or contact our support team. By using our site, you agree to the practices described in this policy. If you do not agree with these terms, please stop using our services.
Who We Are
Company Name: She Niva
Address: Royal Oak Way North, Daventry, Northamptonshire, NN11 8QL, United Kingdom
Email: info@sheniva.com
Stay inspired by the latest trends and news from @shenivauk.
Data We Collect
When you interact with our website, certain types of information may be collected to improve your shopping experience. This may include:
- Technical data such as your IP address, browser type and time zone
- Personal information you provide when placing an order, including your name, email address, phone number, delivery address and payment details
- Information shared when you contact us, such as questions or support requests
How We Use Your Data
Your information helps us manage our store efficiently and improve your experience. We may use your data to:
- Process and deliver your orders
- Provide customer service and respond to enquiries
- Protect our website and prevent fraudulent activity
- Personalise your shopping experience
- Send updates, promotions or marketing messages if you choose to receive them
Sharing Your Data
To operate our online store, certain information may be shared with trusted partners. These may include:
- Payment service providers
- Shipping and delivery companies
- Technical and marketing service providers such as Shopify
We do not sell or rent your personal data to third parties.
Cookies
Our website uses cookies to ensure smooth navigation. Cookies help us to:
- Remember your preferences
- Improve website performance
- Display content that may match your interests
You can disable cookies through your browser settings if you wish. Please note that some website features may not function properly without them.
Your Rights
You retain control over your personal data. You have the right to:
- Access the personal data we hold about you
- Correct or delete your data
- Limit the way your data is processed
- Receive a portable copy of your data
- Withdraw your consent at any time, including by unsubscribing from newsletters
To exercise any of these rights, please contact us at info@sheniva.com.
Minor's Privacy
Our website and services are intended for adults. We do not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been provided, we will delete it as soon as possible.
International Data Transfers
If you are located in the United Kingdom, please be aware that your personal information may be processed or stored outside of the United Kingdom. This may include processing in other countries by trusted partners, including payment providers, technology platforms or delivery companies.
We take appropriate measures to ensure that any transfer of personal data is carried out securely and in accordance with applicable data protection standards.
Data Security and Retention
Protecting your information is important to us. We retain personal data only for as long as necessary in order to:
- Provide our services
- Comply with legal obligations
- Resolve disputes
We use appropriate security practices to protect the information we collect.
Updates to This Policy
From time to time, we may update this Privacy Policy to reflect operational, legal or regulatory changes. The most recent version will always be available on the She Niva website. We encourage you to review it regularly.
Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us using the details below:
Company Name: She Niva
Address: Royal Oak Way North, Daventry, Northamptonshire, NN11 8QL, United Kingdom
Email: info@sheniva.com
Stay inspired by the latest trends and news from @shenivauk.
Thank you for trusting She Niva. We are committed to protecting your personal information while providing you with a reliable and enjoyable shopping experience.