At She Niva, we want to make every step of your shopping journey simple and enjoyable. Our payment process is designed to be clear, reliable and secure, so that you can spend your time choosing the styles you love.

We accept several widely used and recognised payment methods, including:

• Visa
• Mastercard
• Maestro
• American Express
• Apple Pay
• Google Pay
• Shop Pay

All transactions are processed in GBP, and the total order amount is charged at the time your purchase is confirmed. In some situations, your bank may perform a temporary pre-authorisation before the final charge is processed. This is a standard banking procedure that is generally resolved automatically.

The security of your payment information is our absolute priority. Every payment is protected by advanced SSL encryption, and we only work with trusted payment providers. Your banking details are never stored on our servers. The payment process takes place securely between you and your financial institution.

If you experience any difficulties during payment, please check that the information entered is correct and matches the details registered with your bank. If the problem persists, do not hesitate to contact our support team at info@sheniva.com and we will be happy to help.

In order to maintain a secure shopping environment, we also monitor transactions for any unusual activity. If something appears out of the ordinary, we may briefly contact you to confirm certain details before dispatching your order.

When you shop with She Niva, you can be confident that every step of the payment process is handled with care, security and transparency.